Terms and Conditions
Your relationship with Chittagong Gadget is governed by these terms.
1. Accepting the terms
In order to use the services, you must first agree to the terms. You may not use the services if you do not accept the terms.
2. Clicking to accept or agree
By clicking accept where this option is made available or by actually using the services, you agree that Chittagong Gadget will treat your use of the services as acceptance of the terms. You may not use the services if you are not of legal age or barred under Bangladesh law.
3. Your passwords and account security
You are responsible for maintaining the confidentiality of your account passwords and for all activities under your account. Notify Chittagong Gadget immediately of unauthorized use.
4. Site content
All site content is protected by copyright, trademarks, and proprietary rights. You may not modify, sell, or exploit content. Personal non-commercial use is allowed with proper notices intact.
5. Advertisements
Some services are supported by ads or promotions. Ads may be targeted based on stored information. The manner, mode, and extent of advertising may change without notice.
6. Submissions
By submitting any content (reviews, media, comments, etc.), you grant Chittagong Gadget unrestricted rights to use it for any purpose without compensation or confidentiality.
7. Payment and billing
You must select a payment method to pay us for any purchases you make from us. Every time you use the service, you reaffirm that We or our authorized billing agents are authorized to charge your designated payment method. We may submit charges incurred under your account for payment; and you will be responsible for such charges, even if your membership is cancelled or terminated. You agree that we may charge your payment method for all amounts due to us without additional notice or consent unless required otherwise by law You are responsible for all charges incurred under your account made by you or anyone who uses your account (including your children, family or friends). We may, in our discretion, post charges to your payment method individually or may aggregate your charges with other purchases you make on the site and apply those charges to your next billing cycle. All purchases for mobile, services, accessories, and all subscriptions are final and nonrefundable. You must notify us about any billing problems or discrepancies within 3 days after they first appear on the statement you receive from your bank or Credit Card Company. If you do not bring such problems or discrepancies to our attention within 3 days, you agree that you waive the right to dispute such problems or discrepancies. In case of Order cancellation ,the mode of payment will be done by transferring through Portwallet 14 working days. ( i.e we can't offer your payment as cash ). All bank discount/cashback offers will be subjected to direct purchase. Any bank discount/cashback offers won't be applicable while using EMI facility.
8. Proof of identification
Chittagong Gadget reserves the right to request ID proof at delivery. Failure to provide may lead to cancellation.
9. Limitation of liability
You agree to indemnify Chittagong Gadget against claims from your use of services. We are not liable for indirect, incidental, or consequential damages.
10. Shipping info
Estimated time of delivery 7 to 15 days from the date of technically and commercially clear order and acceptance. Shipping charges will be extra otherwise mentioned clearly. Dispatch of goods will be through reputed couriers. Most of the items are shipped within 24-48 working hours after the payment is cleared. Delivery of goods will be made only on weekdays and working days. No delivery during weekends, holidays and after office hours. Chittagong Gadget has rights to cancel order at any circumstance. Shipping information will be provided on request only. Shipping and handling fees are non refundable.
11. Applicable taxes
Unless otherwise stated, all prices exclude VAT/TAX as applicable in Bangladesh.
12. Warranty
Mobile handsets & chargers are warranted for a period defined by the respective manufactures agents defect in material & workmanship. Chittagong Gadget is not giving the warranty and does not hold out any warranty of products sold. Chittagong Gadget will not be responsible for any defective / deficient or otherwise unsatisfactory products any such defective or deficient goods has to be repaired only by authorised service centre of the equipment manufacturer. All the terms and conditions of Chittagong Gadget apply. Goods once sold cannot be returned or exchanged.
13. Governing law
These terms and conditions shall be governed by and construed in accordance with the law of Bangladesh and any legal discrepancy or disputes will be heard or proceed in the exclusive jurisdiction of the Bangladesh courts.
14. Return
Products can be returned within 3 days if unopened and in original packaging. Valid reasons include wrong item, faulty product, missing parts, or incorrect website content.
15. Cancellation & Refund
Orders may be cancelled if stock is unavailable. Refunds are processed within 1–15 working days. Transaction fees may apply for customer-initiated cancellations.
16. Return/Replacement exceptions
Guarantee does not apply to misuse, incidental damage, consumables, tampered serials, or incomplete packaging. Replacement depends on stock availability.
17. Damaged items
Damage s due to misuse of the product Incidental damage du e to malfunctioning of product Any consumable item wh ich has been used or installed Products with tampered o r missing serial / UPC numbers Any damage/defect which is not covered und er the manufacturer's warranty Any product that is returned without all original packaging and acce ssories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
18. Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
19. Shipping charges
Shipping charges incurred in connection with the return o f a product ar e non - refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from chittagonggadget.com.
